Cancellation Policy

This Cancellation and Refund Policy explains the terms under which services offered by Quicks Setup may be cancelled and whether refunds may be issued. By requesting or using our services, you acknowledge that you have read and agreed to the terms described in this policy.

1. Independent Service Provider Disclosure

Quicks Setup operates as an independent third-party technical assistance provider. We are not affiliated with, authorized by, endorsed by, or sponsored by any device manufacturer or brand, including but not limited to HP, Canon, Epson, Brother, Samsung, or other companies.

All services provided through this website are independent consultation and technical guidance services and are separate from any official manufacturer support programs.

2. No Automatic Charges

Contacting Quicks Setup through this website, email, or telephone does not automatically create a paid service or charge. Any optional service fees will always be clearly explained and confirmed with the customer before any payment is processed.

3. Cancellation of Service Requests

Customers may request cancellation of a scheduled service or consultation by contacting our support team prior to the scheduled service time.

If a cancellation request is received before service delivery begins, the service request may be cancelled without penalty.

4. One-Time Technical Assistance Services

For one-time technical assistance sessions, cancellation may be requested before the service session begins.

Once a service session has started or has been completed, the service may be considered fulfilled and cancellation may no longer be applicable.

5. Subscription or Service Plans

If a subscription-based service or assistance plan is offered, customers may cancel their subscription by contacting our support team prior to the next billing cycle.

Cancellation will take effect at the end of the current billing period unless otherwise specified.

6. Refund Policy

Refund requests may be reviewed on a case-by-case basis depending on the nature of the service provided, timing of the request, and whether the service session has already been delivered.

Due to the technical nature of troubleshooting services, successful resolution of every issue cannot be guaranteed and refunds are not automatically guaranteed after service delivery.

7. Service Termination

Quicks Setup reserves the right to refuse, suspend, or terminate services in cases of misuse, fraudulent activity, violation of website policies, or non-payment.

Where applicable, reasonable notice may be provided before termination of services.

8. Policy Updates

Quicks Setup reserves the right to update or modify this Cancellation and Refund Policy at any time in order to reflect operational, legal, or regulatory changes.

Updated versions of this policy will be posted on this page along with the revised effective date.

9. Contact Information

For cancellation requests or questions related to this policy, please contact us using the information below.

Effective Date: January 1, 2025